How can i contact Diokits?
If you have any questions about our products or your order, you can contact our customer service team via the chat button or send an email to: support@diokits.com
Is Shipping free on all orders?
Yes, we offer free shipping on all orders.
How does shipping and delivery work?
Orders usually ship within 72 hours. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination.
Estimated delivery time:
Book Nook Collection: 3-8 days
Miniature House Collection: 7-12 days
You can see our full shipping policy here.
How do i track my order?
You can track your order by entering your tracking number here. If you have not received your tracking number please send an email to support@diokits.com so we can resolve your situation.
What is your return policy?
You can see our full return policy here. If you have any question please send us a message on the chat button or an email to support@diokits.com.
What should I do if I encounter assembly issues?
If you encounter any assembly issues, please send an email to support@diokits.com so we can resolve your issue.